Annual Report 2019-20

Creating a better world
for older adults

Creating a better world for older adults

Since its inception in 1918, Baycrest has challenged the traditional methods of delivering care and has remained dedicated to our society’s most vulnerable populations. With a passionate commitment to a world where every older adult enjoys a life of purpose, inspiration and fulfilment, we have risen as a leader in geriatric residential living, health, education and innovation.

Responding to the COVID-19 Pandemic

The first confirmed case of the novel Coronavirus (COVID-19) in Canada was reported on January 25, 2020.  Baycrest had already begun closely monitoring the situation, bringing senior leaders together to proactively coordinate organization-wide preparedness activities. From the very beginning, we worked closely with our system partners locally, provincially and nationally to strengthen joint efforts at controlling the spread of this virus.

In the weeks that followed, the World Health Organization heightened the alert for COVID-19, declaring a pandemic on March 11. As we entered uncharted waters, it was crucial for Baycrest to act quickly to adapt our operations and keep everyone safe.

While our strategy and planning for COVID-19 began at the start of January 2020, the timeline below looks back at Baycrest’s response to the changing circumstances of COVID-19 beginning in March:

  1. March 1

    Baycrest begins working closely with a formalized network led by Ontario Health on an enhanced system response structure. The group aligns clinical expertise, experience and capacity across the health sector to strengthen and implement provincial plans.

  2. March 12

    Active screening of all individuals who enter the campus for symptoms and travel history begins. Baycrest begins implementing IPAC measures on the use of PPE and hand sanitizer.

  3. March 13

    Physical distancing measures are implemented.

  4. March 17

    Per a directive from the Ministry of Health, all outpatient services close or are delivered virtually; non-essential visitors are restricted from entering Baycrest. Dining rooms at the Terraces of Baycrest close and food is delivered to resident suites.

    The Telemedicine Rapid Implementation (TRIM) team launches to support increased virtual offerings on campus and beyond.

  5. March 18

    All in-person, non-essential research, evaluation and innovation implementation projects are suspended.

  6. March 20

    Baycrest Foundation launches an ambitious Safeguarding Our Seniors (SOS) fundraising campaign, with a target of $5 million. Funds raised support protective measures across campus, help patients and residents stay connected with their families and expand Baycrest's telemedicine offerings.

  7. March 23

    A new eVisit and Wellness Check program is created to keep residents and patients connected to their loved ones.

  8. March 31

    An advanced ultraviolet disinfection system is introduced to enhance cleaning needs as part of Bacyrest’s rigourous infection prevention and control measures.

  9. April 10

    Modified Passover programming offered to residents and patients, including virtual seders.

  10. April 17

    Enhanced COVID-19 testing for all staff and clients begins.

  11. April 21

    Baycrest offers virtual spiritual care programming and marks the 75th anniversary of the end of the Holocaust.

  12. May 4

    The Ontario Centres for Learning, Research and Innovation (CLRI) at Baycrest’s Centre for Education, in partnership with the Ontario COVID Education TaskForce, develops an online learning system to support healthcare workers being redeployed into long-term care homes.

    eVisit program surpasses 3,000 visits.

  13. May 11

    COVID-19 testing is completed for all residents of the Apotex Centre, Jewish Home for the Aged.

  14. May 19

    Enhanced screening measures are added to protocols, including the addition of newly identified COVID-19 symptoms.

  15. May 22

    Virtual social recreational programs are developed for Apotex residents and hospital patients using a combination of iPads, Smart TVs and Apotex Broadcast Channel for those with individual TVs.

    Apotex dining rooms are outfitted with Echo Dot smart speakers that allow staff to play and stop music through voice commands while residents dine in their suites due to COVID-19 precautions.

  16. June 10

    The Terraces of Baycrest launches balcony visits for residents to connect with friends and family.

Care at Baycrest

We deliver a highly personalized and comprehensive approach to wellness promotion and healthcare because of the dedication and talent of our staff, and our passionate commitment to education, research, innovation and quality improvement.


The Rotman Research Institute (RRI) at Baycrest is a leader in cognitive neuroscience and memory research. From leading revolutionary studies uncovering the brain’s many mysteries to improving evidence-based care practices at the bedside, our world-renowned scientists are working to transform the journey of aging.

Baycrest ranked top 10 research-intensive hospital in Canada
Baycrest is proud to be recognized as one of the country’s top research-intensive hospitals in Canada’s Top 40 Research Hospitals rankings, ranking eighth for researcher intensity (the amount of research income per researcher) with an average of $515,200 per scientist.

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Baycrest becomes scientific head for largest collaborative dementia research project in Canada
Baycrest’s impact in the field of aging and brain health grew exponentially this year when we became the scientific headquarters for the Canadian Consortium on Neurodegeneration in Aging (CCNA), Canada’s largest dementia research initiative. We now have the largest network of dementia research being conducted across the country. At the helm is the CCNA’s Scientific Director, Dr. Howard Chertkow, who is also a Senior Scientist and Chair in Cognitive Neurology and Innovation at Baycrest’s RRI.

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Leading social gerontology
researcher comes to Baycrest
This year, Baycrest welcomed Dr. Amanda Grenier as the Norman and Honey Schipper Chair in Gerontological Social Work and a Senior Scientist with RRI. Her research aims to improve our understanding of aging in vulnerable populations, which is crucial for ensuring optimal brain health in all older adults.

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The Kimel Family Centre: Combining research and care
At the state-of-the-art Kimel Family Centre for Brain Health and Wellness, Baycrest’s knowledge and expertise will focus on integrating research with wellness programs and lifestyle interventions, with the ultimate goal of diagnosing brain illness earlier and testing interventions to slow or halt cognitive decline. While construction has begun, the launch of the facility has been delayed because of COVID-19.


Baycrest continues to lead the way as a distributor of knowledge in senior care and aging solutions. In the last year, we strived to provide an exceptional learning experience, and expanded our reach and knowledge through integrative and innovative education methods.

Innovation Milestones

A look at key highlights of this past year’s road towards the development and adoption of better approaches to optimize healthy aging.

  1. June 2019

    Cogniciti expands its testing capabilities, encouraging younger participants to learn about their brain health.

  2. August 2019

    Centre for Aging + Brain Health Innovation (CABHI) and Alberta Innovates announce a $250,000 investment for innovative dementia care in Alberta.

  3. September 2019

    The new Baycrest Innovation Office (BIO), working to prioritize and support innovation on campus, launches its inaugural Innovation Rounds featuring leaders from across Baycrest.

  4. October 2019

    CABHI and community partners launch “What’s On Your Mind?,” a discussion group about aging and brain health in order to learn more about the lived experience of older adults and their caregivers.

  5. November 2019

  6. January 2020

    CABHI partners with the Health and Technology District, based in Surrey, BC, to develop a pan-Canadian network of innovators and test sites to strengthen the national aging, brain health, and neuroscience ecosystem.

  7. March 2020

    CABHI hosts the “What’s Next Canada” virtual conference for thought leaders, innovators, venture capitalists and healthcare providers.

Our Impact

As leaders in client-centred care, education, innovation and research, our knowledge and expertise is widely sought locally, nationally and internationally. Here are some examples of our impact.

Baycrest Foundation

The Baycrest Foundation, the fundraising arm of Baycrest, continues to enrich the lives of older adults by providing crucial funding in support of programs and services that promote excellence in care, research, education and innovation in aging.

By the Numbers

people call Baycrest their home
research staff
research study participants
research grants & agency funding
patients served at the Hospital
clients served in Ambulatory clinics
patients saw a Baycrest clinician through a virtual patient care service


2019-20 Baycrest Centre Financial Summary

Hover over graphs to see detailed numbers.

Revenue by Organization ($ Thousands)

Sources of Revenue ($ Thousands)

Expenses by Organization ($ Thousands)

Expenses by Type ($ Thousands)

2019-20 Baycrest Foundation Financial Summary

Hover over graphs to see detailed numbers.

Source of Fundraising Revenue (Fiscal 2019-2020)

Areas Funded (Fiscal 2019-2020)

Total Assets 2016-2020 ($ Thousands)

Investment Income 2016-2020 ($ Thousands – Gross)

Fundraising Revenue 2016 – 2020 ($ Thousands)

Grants 2016 – 2020 ($ Thousands)

2019-20 Baycrest Research Financial Summary

Hover over graphs to see detailed numbers.

Research Division Revenues

Peer-Reviewed Grants 2019/20 ($ Thousands)

Donor List

Thank you for your support!

We express our sincere appreciation to all those who donated. We are extremely grateful for your commitment and generosity.